The Whac-A-Mole approach to information management

By Sean McGrath

Some time ago - actually quite some time ago - the amount of information that your average knowledge worker is expected to keep track of, disappeared over the horizon into the Land of Impossible Things. An important and clever trick has evolved - and continues to evolve - to help us deal with this Impossible Thing. We do it naturally, without even thinking about it. The fact that it comes naturally does not make it any less remarkable. In fact, it makes it even more remarkable. I speak of the process of monitoring for change.

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